DESCHUTES gift baskets

Policies

Gift Basket Studio Hours of Operation:

61419 S. Hwy 97, Ste. B
Bend, Oregon 97702

Monday  10am – 4pm

Tuesday 10am-4pm

Wednesday 10am-4pm

Thursday 10am-3pm (Weekly BNI Meeting)

Friday 10am – 4pm

Saturday & Sunday | Closed

Available by phone (541) 977-1036
9am – 5pm Monday – Friday

After Hours – Please call or Text to leave a detailed message and your contact number or send us a detailed e-mail.

Hand Delivery or Pick up

Hand Delivery Fee is $15 for Residential and Business – We deliver to Sunriver, Redmond, Eaglecrest and Bend.

We make hand deliveries Daily.  (need 12 hour advanced notice for Weekend Deliveries) Same day delivery is available for orders received by 12pm Monday-Friday for Single orders only and standard baskets (custom baskets may take up to 48 hours longer depending on available inventory.)

 Hand Delivery Service - For Bend & Redmond $15 per address
 We Ship to Madras, Lapine and Prineville 

 

Shipping

Most gift basket designs ship out next business day for small orders.  Gift baskets are shipped via Fedex.  Shipping & Handling price will vary by state.

Shipping Policies for Beer and Wine.

We ship to 26 states for beer & wine at this time.  We do not ship to Alaska, Mississippi, Arkansas, New Jersey,Delaware, Oklahoma, Florida, Pennsylvania, Hawaii, South Carolina, Indiana, South Dakota, Kansas, Tennessee, Kentucky, Utah, Maine, Vermont, Maryland, Virginia, Massachusetts, West Virginia.  During the winter months beer and wine could freeze being shipped to the midwest and east coast.  Your order may be delayed due to risk of shipment freezing.    All beer and wine baskets are shipped ground and require an adult signature.  Have any questions please contacts for more information

Should your Beer or Wine basket be returned to us due to the recipient not being home or recipient did not contact Fedex to arrange pickup of their package.  We will refund 75% of the basket value.   Average cost to ship a beer or wine basket is $25-$30.  If you wish to ship your basket to a new address we will charge $20.

We ship to lower 48 states.  We ship to though the USPS for orders going to Alaska or Hawaii.  We design contents in a Ships it Fits box (Items arrange in box with no container or bow.  no international shipping at this time.

Payment Options

We accept Visa, MasterCard, Discover, American Express, Debit Cards and Business Checks.

Large Orders

Orders over $500 will require a 50% deposit and 50% on delivery.

Return Policy

If  you’re unhappy with your purchase, before use, for any reason, please contact us for
approval of your return. If given authorization, the item must be returned within 14 days of
delivery for a full refund. Please note that we cannot refund the shipping charges to you unless the return is a result of our error.  The item(s) to be returned must be unused, be in the same condition as when sent and in the original packaging materials. Returned merchandise must be shipped back to Deschutes Gift Baskets freight prepaid. No freight-collect returns will be accepted.  Sorry, absolutely no returns on food items.

Cancellation Policy

Any item can be canceled if Deschutes Gift Baskets is notified, before we have purchased
inventory for your gift basket project, via e-mail, or by telephone (541) 977-1036

Substitutions

We reserve the right to substitute any product in our gift baskets. Color and shape of containers may vary, depending on availability, seasons, etc.  Items substituted are always of equal or greater value.

Chocolate items will only be shipped as weather permits, generally from May to October. During summer months, we will substitute other quality gourmet products.

Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>