DESCHUTES gift baskets

Policies

Gift Basket Studio Hours of Operation:

632 SW 6th St. Ste. 1

Redmond, Oregon 97756

Monday  10am – 4pm  Tuesday 10am-4pm   Wednesday 10am-4pm  Thursday 10am-2pm  Friday 10am-4pm  Saturday By Appointment Sunday By Appointment

 

 

Hand Delivery or Pick up

Hand Delivery Fee is $15 for Residential and Business – We deliver to  Redmond, Eaglecrest and Bend.

Same Day Delivery Service is available upon request for Birthday, Get Well and Sympathy Baskets for Bend and Redmond.

We make hand deliveries Daily.  Please allow 24 hour notice for Deliveries.   Call us at 541-977-1036 to schedule your delivery request.  

 Hand Delivery Service - For Bend, Redmond and Sunriver $15 per address
 We Ship to Madras, Lapine and Prineville 

 

Shipping

Most gift basket designs ship out 1 -2 business days.  Gift baskets are shipped via Fedex.  Shipping & Handling price will vary by state.

We ship to lower 48 states through Fedex.  We ship through the USPS for orders going to Alaska or Hawaii.   We design contents to fit in a Ships it Fits box (Items arrange in box with no container or bow.  By doing this we reduce your shipping expense by $45.00 or more.  

Payment Options

We accept Visa, MasterCard, Discover, American Express, Debit Cards and Business Checks.

Return Policy

If  you’re unhappy with your purchase, before use, for any reason, please contact us for
approval of your return. If given authorization, the item must be returned within 14 days of
delivery for a full refund. Please note that we cannot refund the shipping charges to you unless the return is a result of our error.  The item(s) to be returned must be unused, be in the same condition as when sent and in the original packaging materials. Returned merchandise must be shipped back to Deschutes Gift Baskets freight prepaid. No freight-collect returns will be accepted.  Sorry, absolutely no returns on food items.

Cancellation Policy

Any item can be canceled if Deschutes Gift Baskets is notified, before we have purchased
inventory for your gift basket project, via e-mail, or by telephone (541) 977-1036

Substitutions

We reserve the right to substitute any product in our gift baskets. Color and shape of containers may vary, depending on availability, seasons, etc.  Items substituted are always of equal or greater value.

Chocolate items will only be shipped as weather permits, generally from October to May. During summer months, we will substitute other quality gourmet products.

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